Last updated: January 31, 2025
1. Introduction
Welcome to Crosswise ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website crosswise.io and use our services.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Contact us through our website
- Use our services
This information may include:
- Name and email address
- Usage data and preferences
2.2 Automatically Collected Data
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Other usage details
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to maintain the security of your personal information, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in operating our website and services
- Law enforcement or other governmental agencies when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to our processing of your data
- Request transfer of your data
- Withdraw consent where processing is based on consent
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@crosswise.io
- Website: crosswise.io
12. Legal Basis for Processing Personal Data
We process your personal data based on:
- Your consent
- The need to perform a contract with you
- Our legitimate interests
- Compliance with legal obligations
13. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.
15. California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.